FAQs

Shipping & Delivery

How long does shipping take? Domestic orders typically arrive within 3–5 business days. For international shipping, delivery times vary between 7–15 business days depending on the destination.

Can I track my order? Absolutely. You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched. You can follow your package’s journey directly on the carrier’s website.

What are the shipping costs? We offer complimentary shipping on all orders over $50. For orders below this amount, a flat rate of $6.00 applies.

Returns & Refunds

What is your return policy? We accept returns within 30 days of delivery. To be eligible for a return, products must be unused, unopened, and in their original packaging.

How do I start a return? Please contact us via email (details found in our "Contact Us" section). Our team will provide you with step-by-step instructions to process your return.

When will I receive my refund? Once your return is received and inspected, your refund will be processed within 5–7 business days. The credit will automatically be applied to your original method of payment.

Payments

Which payment methods do you accept? We accept all major credit and debit cards (Visa, Mastercard, American Express) and PayPal.

Is my payment secure? Yes. Your security is our priority. All transactions are protected by SSL encryption and processed through certified, industry-leading payment gateways.

Product & Orders

Are items always in stock? Availability is updated in real-time on each product page. If an item is currently out of stock, you can sign up to be notified as soon as it becomes available again.

Can I modify or cancel my order? You may modify or cancel your order within 24 hours of purchase by contacting us immediately. After this window, your order may already be in the fulfillment process.